Retailers Adapts ‘Keep It’ Policies To Cut Rising Return Costs Post-Holiday Shopping
As holiday shoppers initiate the return process for items acquired during Black Friday and Cyber Monday online shopping sprees, an increasing number of U.S. retailers may advise customers to retain items whose return shipping costs surpass their intrinsic value, according to a Reuters report. This year, 59 per cent of retailers are implementing so-called “returnless” […]