The expression “the customer is always right” emphasises the significance of delivering excellent customer service and meeting the customer’s needs. To keep customers content and satisfied, companies need to consider a variety of factors, including repeat business, word-of-mouth marketing, a positive reputation, higher sales, and more. “There is no greater reward for a brand than […]
India is very well placed to realise the potential of technology in sectors, said Dr. Abhay Sinha, DG Services Export Promotion Council (SEPC) on the role of technology is playing in the growth of India’s services exports. “When we talk about technology, the initial way of export is based on technology itself, digital transmission. Normal […]
Before the pandemic, there were very few customers and brands. However, a huge surge has been seen in the number of customers online in the year 2020, and in the year 2021, there was a surge in the number of brands entering the online space. While talking about the strategies to grow a D2C brand, […]
E-commerce now requires more effort compared to pre-pandemic levels. This may be attributed to a combination of sectors lagging behind in reducing effort, as well as customers having a lower tolerance for friction, according to the EAS 2.0 Report 2023. As almost all customer journeys have been digitalized by businesses, the benefits of reducing physical […]
The Indian Budget 2023 has allocated significant resources to the logistics sector with the aim of improving efficiency and reducing costs. The Financial Minister Nirmala Sitharaman on Wednesday noted that 100 critical transport infrastructure projects have been identified for the connection of ports, coal, steel, fertiliser, and food grains industries. She added that they will […]
The Finance Minister Nirmala Sitharman unveiled the Union Budget 2023-24 on Wednesday, which analysts believe offers something for everyone. The retail industry praises it as a pro-growth, common man’s budget. According to industry experts, the Budget would raise customers’ discretionary money, improve the ease of doing business and infrastructure development, and promote a good industry […]
The Union Budget for the fiscal year 2023-24 will be presented in Parliament on 1 February by Finance Minister Nirmala Sitharaman, and the clock has already started ticking. The retail industry has a big wish list for Budget 2023 and retailers in the country express their hopes for the industry ahead of the Budget. Electronics […]
Much progress has been achieved since the birth of ecommerce more than two decades ago, many merchants and brands continue to confront enormous obstacles. According to VTEX’s study report ‘Three Investments to Drive Ecommerce Growth,’ below are the top three problems that merchants repeatedly identified. The traditional ecommerce philosophy was that merchants could offer to […]
Source: U.S. Census Bureau, Advance Monthly Retail Trade Survey, November, 2022 Less than 25 percent of all worldwide retail is made up of e-commerce, which is still in its infancy. Consumers have high expectations of social media and e-commerce behemoths like Amazon, Alibaba, and MercadoLibre, but very few merchants live up to those expectations. The […]
The Global Canned Seafood Market is estimated to grow at an 8 per cent CAGR and reach nearly USD 50 billion by 2028, according to Global Canned Seafood Market Report 2022. Canned fish is becoming more popular among both homes and commercial end users, because of greater health awareness, increased demand for processed and convenient […]
