The smartphone exchange program is now live in select pin codes across Bengaluru, Delhi, and Mumbai on Flipkart Minutes
Flipkart, an ecommerce marketplace, has introduced the smartphone exchange program on Flipkart Minutes, enabling customers to exchange their old smartphones and upgrade in under 40 minutes. The service is now live in select pin codes across Bengaluru, Delhi, and Mumbai, and will expand to all operational cities starting July.
With the launch of the smartphone exchange program, Flipkart Minutes claims that it has become India’s first hyperlocal platform to enable real-time smartphone exchange at scale. The smartphone exchange program on Flipkart Minutes addresses the growing demand for faster, convenient, and sustainable smartphone upgrades, as per the official statement.
“With the launch of the smartphone exchange program on Flipkart Minutes, we’re bringing smartphone upgrades into quick-commerce, combining instant doorstep pickup, real-time exchange value, and a trusted refurbishment pipeline. This will ensure consumers upgrade faster and easier, but also reinforces our commitment to circular consumption by giving devices a meaningful second life through Flipkart Reset,” stated Kanchan Mishra, Vice President, Flipkart Minutes.
The company added that the exchange process is fully integrated into the Flipkart Minutes app. After selecting an eligible smartphone, customers can enter basic details about their existing device and instantly view its valuation. An exchange expert is assigned and reaches the customer’s doorstep.
“By enabling near-instant, hyperlocal collection of used smartphones, including defunct devices, we significantly reduce long-haul logistics emissions and ensure each device gets a second life through responsible refurbishment or certified recycling,” Ashutosh Chandel, Senior Director and Business Head, Recommerce at Flipkart.
The company further explained that customers can exchange smartphones in any condition, including defunct devices to get an exchange value of up to 50 per cent, depending on the condition of the old device.
