The signing ceremony, held in the presence of the Pralhad Joshi, Minister of Consumer Affairs, Food and Public Distribution marks a step towards enhancing awareness about product safety regulations
Reliance Retail, the retail arm of Reliance Group, has signed the consumer safety Pledge, an initiative led by the Department of Consumer Affairs, Ministry of Consumer Affairs, Food and Public Distribution on the occasion of National Consumer Day. The signing ceremony, held in the presence of the Pralhad Joshi, Minister of Consumer Affairs, Food and Public Distribution marks a step towards enhancing awareness about product safety regulations and responsibilities among Indian sellers and consumers.
Ravi Gandhi, President and Chief Public Policy and Regulatory Officer, Reliance Retail , signed the pledge on behalf of Reliance Retail, including platforms such as JioMart, AJIO, Reliance Digital, and Netmeds.
“Consumer safety has always been a cornerstone of our operations. By signing this pledge, we reiterate our unwavering commitment towards fostering a safe and secure ecommerce marketplace, that benefits millions of consumers across,” stated Ravi Gandhi.
The company also commits to proactively engage with the Central Consumer Protection Authority (CCPA) and other enforcement agencies to address safety concerns promptly. National Consumer Day, celebrated annually on December 24, highlights the importance of consumer rights in India’s socio-economic fabric.
“I also appreciate the commitment of all those ecommerce companies that have signed the pledge for creating a safer ecosystem for consumers. Let’s work together towards a future where every consumer has access to safe and reliable products,” stated B L Verma, Minister of State for Consumer Affairs, Food and Public Distribution.
The Consumer Safety Pledge focuses on four key principles. It involves detecting and preventing the sale of unsafe and non-compliant products, collaborating with statutory authorities to ensure adherence to product safety regulations. Raising awareness among sellers about their responsibilities to ensure availability of safe products as well as empowering consumers with knowledge and mechanisms to report safety concerns form the core of the pledge.
