By creating a centralised database, the portal eliminates the need for stakeholders to register on multiple State Portals, fostering ease of doing business and transparency in trade practices
Aimed at streamlining processes for issuing licenses, conducting verifications and managing enforcement and compliance, the Department of Consumer Affairs is developing the National Legal Metrology Portal (eMaap) to integrate State Legal Metrology Departments and their portals into a unified national system.
By creating a centralised database, the portal eliminates the need for stakeholders to register on multiple State Portals, fostering ease of doing business and transparency in trade practices, as per the official statement.
For consumers, eMaap ensures that trade instruments are verified for accuracy, enhancing confidence in market transactions. It provides a transparent legal metrology system, allowing easy access to certificates and promoting awareness of rights and responsibilities.
For traders and industries, it minimises compliance burdens, reduces paperwork and ensures timely adherence to the provisions of the Legal Metrology Act, 2009 and the Rules made thereunder, creating a transparent and conducive business environment. The official statement added that the portal is also expected to significantly boost manufacturing growth by fostering efficiency and accountability.
Presently, State Governments are using their own portals for registration of packaged commodities, issue of licenses and verification or stamping of weighing and measuring instruments. However, the enforcement activities and compounding of offences are not online. Therefore, the Department of Consumer Affairs is integrating all the state portals in one as ‘eMaap’ which will include all functions of Legal Metrology including enforcement and help to get a unified database.
As per the statement, for Governments, the portal enables data-driven decision-making, streamlines enforcement activities, and facilitates policy formation, ensuring a robust and efficient regulatory framework.
A series of consultations were held under the Chairpersonship of the Secretary (Consumer Affairs) to shape the portal’s development. A hybrid meeting was held on 28th November 2024, involving key stakeholders such as Industries and Industry Associations, representatives of State Legal Metrology Departments and the NIC team, focused on refining the portal to better serve traders, manufacturers, packers, importers of packaged commodities and manufacturers, dealers and repairers of weighing and measuring instrument.

