Zepto Introduces Instant Returns & Exchange Feature Across Categories
The company stated that customers can return or exchange their orders within a one-day, three-day, or seven-day window, depending on the category
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Retail
About 60% Sellers Feel Hamstrung By Bias Towards Offline Channels
- by BW Retail World Bureau
- December 29, 2023
As micro, small and medium enterprises (MSMEs) continue to ride the ecommerce wave, the Forum for Internet Retailers, Sellers and Traders (First) India, a division of India SME Forum (ISF) in a survey report has highlighted the challenges in the space and the need for policy reforms for a conducive ecosystem and collaboration between policymakers […]
E-commerce & Marketplaces
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Simpl Launches Checkout Suite To Eliminate COD In Ecommerce By 2028
- by BW Retail World Bureau
- August 11, 2023
Ahead of India’s 77th Independence Day, Simpl, India’s checkout network, on Wednesday its vision to eliminate cash on delivery in ecommerce by 2028 in order to reduce merchant losses and fastrack the industry’s journey towards profitability. As part of this vision, Simpl has introduced an Artificial Intelligence-enabled checkout suite to eliminate cash on delivery for […]
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Opinions
Tips To Reduce Returns In Ecommerce Industry
- by BW Retail World Bureau
- April 4, 2023
Although it might seem a little obvious, more listings online than necessary provide a single, blurry photograph of a product. Setting aside some time to go through your current e-commerce listings and ensure that each product has high-quality photos, a thorough description, and videos where necessary is one way to lower your return rates. You’ll […]