CCPA Acts Against 27 Restaurants Over Service Charges
The CCPA has taken suo motu action against 27 restaurants for imposing mandatory service charges, ordering refunds, fines, and billing changes after Delhi High Court upheld its guidelines.
Food & Beverage.
Companies
CCPA Fines FirstCry Rs 2 Lakh For Unfair Trade Practices
- by BW Retail World Bureau
- September 27, 2025
The matter arose from a consumer complaint that FirstCry displayed products with the representation ‘MRP inclusive of all taxes,’ while an additional GST was levied on the discounted price at checkout
Brands
Companies
consumer
Consumer
Economy
Emami Faces Rs 15 Lakh Punitive Damage For Unfair Trade Practices
- by BW Retail World Bureau
- December 20, 2024
As per the company, there is no impact as the product packaging and advertisement is not in use now
Brands
Companies
consumer
Economy
News
Retail
CAIT Releases White Paper Alleging Unfair Trade Practices By Quick Commerce Platforms
- by BW Retail World Bureau
- November 13, 2024
The White Paper alleges multiple regulatory violations by quick commerce platforms, including, restricted market access, predatory pricing, lack of transparency and FEMA violations
Brands
Companies
E-commerce & Marketplaces
News
Delhi Commission Fines Amazon, Retailer Rs 35,000 For Deficient Service & Unfair Terms
- by BW Retail World Bureau
- March 27, 2024
A consumer commission has imposed a fine of Rs 35,000 on Amazon and one of its retailers for service deficiencies, citing the lack of an appropriate grievance redressal mechanism and “one-sided oppressive” sale terms. The District Consumer Disputes Redressal Commission (East Delhi) ruled on a complaint regarding a significant delay in refunding the price of […]