The ecommerce giant has also rolled out family wellness benefits, nationwide health camps, emergency support services, and education assistance programmes as part of its broader workforce welfare push
Amazon India on Tuesday said they have expanded health and insurance benefits for nearly 90,000 delivery associates engaged in its last-mile delivery network across India.
As part of the revised coverage, the company has increased mediclaim benefits to Rs 1.5 lakh and introduced OPD coverage of up to Rs 10,000. Group personal accident insurance coverage has also been enhanced to Rs 10 lakh.
According to the company, the updated protection plan covers hospitalisation expenses, disability compensation, and other related medical requirements for delivery associates.
In addition, Amazon has broadened its wellness programme to include annual benefits for associates and up to three family members. The initiative offers virtual consultations with doctors, a limited number of complimentary in-person OPD visits, and discounted access to diagnostic tests, medicines, dental treatment, and eye care services.
The company also said it has rolled out health camps across the country in collaboration with a third-party insurance partner. These camps are providing basic health check-ups, including eye examinations, dental screenings, BMI assessments, and consultations with general physicians at delivery stations in several cities.
Salim Memon, Director, Operations, Amazon India, said the expanded benefits are part of the company’s focus on associate safety and well-being, along with broader investments in its logistics network.
Amazon stated that the measures are part of its previously announced investment of more than Rs 2,800 crore aimed at improving the safety, health, and financial well-being of delivery associates in India.
Apart from insurance and wellness initiatives, the company said it continues to provide additional support programmes for delivery workers, including rest points at select locations, emergency ambulance assistance, road safety awareness training, and educational scholarships for their family members.
