Consumers Flag Food Damage, High Charges On Apps: LocalCircles
Over half of food delivery users report damaged orders, while 55 per cent say app prices are higher than restaurants, a nationwide survey shows.
Over half of food delivery users report damaged orders, while 55 per cent say app prices are higher than restaurants, a nationwide survey shows.
Ecommerce sector accounted for the highest volume of grievances, registering 8,919 grievances, and correspondingly, the highest refund facilitation amounting to Rs 3.69 crore