Shoppers balance essential spending with small indulgences, while AI gains trust amid data transparency concerns Consumer priorities are undergoing a marked shift in 2026, with fairness emerging as the cornerstone of perceived value, according to the Capgemini Research Institute’s annual global consumer trends report, What matters to today’s consumer 2026: How AI is transforming […]
The strategic acquisition strengthens Flipkart’s GenAI-led roadmap as ecommerce pivots towards visual, conversational and immersive discovery experiences Flipkart has announced the acquisition of a majority stake in Minivet AI, an AI and machine learning solutions provider founded in 2024, as part of its strategy to deepen core Generative AI (GenAI) capabilities across its ecommerce […]
India’s retail leasing market is expected to reach between 6 – 6.5 million square feet in 2024, driven mainly by primary leasing activities while foreign luxury retailers are also entering India, according to a recent report. Highlighting the stable supply environment in the retail sector, the 2024 India Market Outlook by CBRE South Asia, underscores […]
Amazon.com exceeded revenue projections, sparking an immediate surge of up to 8 per cent in its shares during post-market trading. The ecommerce and cloud giant attributed this success to the robust adoption of generative AI features across its cloud and online retail operations during the critical holiday period. The company’s cloud arm, Amazon Web Services […]
The findings from the latest report suggested that about 90 per cent of the business leaders in India are planning to invest significantly in AI and generative AI. It added that Indian leaders are also interested in other investments such as 92 per cent in Cloud, 73 per cent in cybersecurity and 71 per cent […]
Consumer concern around the rising cost of living has eased slightly over the past year, with just 43 per cent now fearing their finances will worsen in the next few months, compared to 80 per cent who felt that way a year ago, according to the third edition of the Capgemini Research Institute’s annual consumer […]
The retail industry anticipates a transformative year ahead with a focus on innovation, sustainable practices, and robust growth, driven by changing customer experiences, AI integration and more With a rollercoaster ride of large highs in 2023, the retail sector is set to begin a period of exciting growth driven by innovation and changing customer experience. […]
Indian brands are prioritising customer experiences to drive growth, according to new research from Adobe. Most organisations are cutting their marketing and customer experience budgets – 42 per cent have already done so, and 37 per cent will in the next 12 months. In response, brands are seeking to drive efficiencies by deploying technology solutions […]
Amazon.com has confirmed significant job cuts within its Alexa voice assistant unit. The multinational tech giant revealed on Friday that it is trimming jobs in this sector, impacting “several hundred” employees. While exact numbers remain undisclosed, the decision is said to align with Amazon’s increased focus on generative artificial intelligence (AI) and the optimisation of […]
A report on Wednesday revealed that young consumers are taking deliberate action to protect their privacy, as 42 per cent of them, aged between 18 to 24 years, exercise their Data Subject Access Rights, compared with just 6 per cent of consumers who are 75 years and older. The ‘Cisco 2023 Consumer Privacy Survey’ says […]
