Over the past few years, the long legacy of conventional customer experience has become bereft with complexities, failing to offer the utmost customer satisfaction, according to industry reports. To reshape customer experience, there is a pressing need to deliver personalised customer service, stated Kapture CX, an automation platform report. According to the survey, 43 per […]
Walmart’s top executives expressed concerns about the future spending patterns of consumers, stating that financial strain is making them more cautious, Reuters reported on Wednesday. Chief Financial Officer (CFO) John David Rainey observed “unusual behavior” in October that prompted worries about the consumer’s financial health. He clarified at the Morgan Stanley Global Consumer & Retail […]
In a significant development for the retail sector, Mohan Kumar has officially taken charge as the new Business Head – Retail at Impact Communications, a player in the communication and marketing industry. Kumar expressed his enthusiasm about the new role, on his LinkedIn post stating, “I’m happy to share that I’m starting a new position […]
Reliance Retail, under the control of Mukesh Ambani, is reportedly engaged in discussions with existing investors, including sovereign wealth funds from Singapore, Abu Dhabi, and Saudi Arabia, regarding a potential additional round of investments totaling around USD 1.5 billion. These talks are part of an internal objective to secure USD 3.5 billion in investments by […]
Reliance Retail, the subsidiary of Reliance Industries Ltd (RIL), has witnessed a meteoric rise in valuation, surging from Rs 4.28 lakh crore in 2020 to Rs 8.28 lakh crore. The Chairman of Reliance Industries, Mukesh Ambani, disclosed this remarkable feat to investors, highlighting the company’s enduring popularity and sustained investor interest during the 46th AGM. […]
In order to prevent the potential “illegal” shipment of white non-basmati rice masquerading as premium basmati rice, the government said on Sunday that it would not permit exports of basmati rice below USD 1,200 per tonne. The commerce ministry stated in a statement that it has told trade promotion agency APEDA not to register contracts […]
Delhi-NCR recorded an increase in retail leasing by 65 per cent YoY across investment-grade malls, high streets and standalone developments in Jan-June’23 says a report by CBRE South Asia. As per the report, the total leasing during this period stood at 0.70 mn. sq. ft. compared to 0.42 mn. sq. ft. in the corresponding period […]
As far as sweets are concerned, every town in Karnataka has its own specialities. But among them, Mysore Pak, which was invented in the royal kitchen of Mysore kings, has carved a niche for itself in the inernational market while highlighting the rich culinary heritage of India. Recently, Mysore Pak was ranked 14th among the […]
Amazon India introduces its first-ever free self-serve product customisation feature, ‘Customize Your Product’ and is now available across a wide selection of more than 10,000 plus products from 76 different categories. This feature offers an intuitive customisation experience that provides visual design tools to customers to personalise products, along with an interactive product preview option […]
Gen Z, those born between the mid-1990s and the early 2010s, represent a significant segment of the population at large and are reshaping the manner in which businesses run. They are the very first generation to have grown up in the digital age. Tech, social media, and lightning-fast access to information have had an impact […]
