BigBasket’s business-to-consumer (B2C) unit, Innovative Retail Concepts’ fiscal year 2025 turnover dipped 3 per cent to Rs 7,673.44 crore
As the competition from quick commerce rivals Blinkit, Zepto and Instamart has intensified, BigBasket, a Tata-backed online grocery platform, has seen its annual turnover decline in the financial year 2025 (FY25).
In its annual report for FY25, Tata Sons highlighted that BigBasket’s business-to-consumer (B2C) unit, Innovative Retail Concepts’ FY25 turnover dipped 3 per cent to Rs 7,673.44 crore from Rs 7,884.56 crore in FY24. The turnover of the business-to-business (B2B) unit Supermarket Grocery Supplies fell 7 per cent to Rs 2,227.42 crore in FY25 from Rs 2,391.83 crore in FY24.
Innovative Retail Concepts reported losses of Rs 1,850.98 crore in FY25, an increase from Rs 1,267.24 crore in the fiscal year 2024. On the other hand, the losses of Supermarket Grocery Supplies decreased to Rs 102.26 crore in FY25 from Rs 128.13 crore in the same period a year ago.
After initially operating as a slotted grocery delivery player, BigBasket has now transitioned to quick commerce through its 10-minute delivery facility BB Now, the reports added. India’s quick commerce market is estimated to have reached around Rs 64,000 crore in FY25, growing at a compounded annual growth rate (CAGR) of 142 per cent during FY22-FY25, as per a report by CareEdge.
The sector is expected to maintain strong double-digit growth in the coming years, led by rising adoption and expansion in tier two and three cities, enhanced delivery networks, and a shift in consumer preference towards instant fulfilment. The number of dark stores grew by 71 per cent YoY in FY25, as players expanded into new geographies. Notably, amid the increasing number of dark stores, the average revenue per store also grew by 25 per cent in FY25, the report noted.
