Indian Shoppers Want AI But Fear Data Risks: Survey
A LocalCircles survey finds 7 in 10 Indian online shoppers want AI for authenticity checks and personalised recommendations, but raise serious data privacy concerns
E-commerce & Marketplaces
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Apple Smartphone Shipments Drop 10% In Q1 2024, Samsung Reclaims Top Spot
- by BW Retail World Bureau
- April 15, 2024
In the first quarter of 2024, Apple experienced a decline of approximately 10 per cent in smartphone shipments, as revealed by data from research firm IDC. This setback was attributed to heightened competition from Android smartphone manufacturers vying for the top position. While global smartphone shipments increased by 7.8 per cent to reach 289.4 million […]
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Finance
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Galaxy S24 Sales Boost Samsung’s Q1 Performance
- by BW Retail World Bureau
- April 6, 2024
Samsung Electronics said it expects a notable increase in its first-quarter operating profit, surpassing expectations by over 10-fold. The South Korean tech giant estimated its operating profit to have soared to a staggering 6.6 trillion won (USD 4.89 billion) for the quarter ending 31 March. This figure represents a 931 per cent increase compared to […]
Consumer
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Retail
43% Of Retailers Cite Personalised Support As Top Customer Concern
- by BW Retail World Bureau
- March 1, 2024
Over the past few years, the long legacy of conventional customer experience has become bereft with complexities, failing to offer the utmost customer satisfaction, according to industry reports. To reshape customer experience, there is a pressing need to deliver personalised customer service, stated Kapture CX, an automation platform report. According to the survey, 43 per […]
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International
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Huawei Outpaces Apple And Domestic Rivals Despite US Sanctions
- by BW Retail World Bureau
- February 7, 2024
In a surprising turn of events, Huawei Technologies has reclaimed the No. 1 spot in China’s smartphone market during the first two weeks of this year, according to a recent report by research firm Counterpoint. This marks a significant milestone for the Shenzhen-based company, as it’s the first time since facing US sanctions in May […]
International
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Global Inflation Forecast Drops To 4.8% In 2024, Down From 9.2% In 2022
- by BW Retail World Bureau
- January 17, 2024
Global inflation continued to ease, giving hints of loosening of central bank interest rates in 2024. The global headline rates of inflation are projected to reach 4.8 per cent, a sharp decline from 5.9 per cent in 2023 and 9.2 per cent in 2022, chief economists at the World Economic Forum said in a report. […]
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Retail Tech
Walmart To Introduce AI For Customers Shopping Experience
- by BW Retail World Bureau
- January 10, 2024
American retail company Walmart is set to harness artificial intelligence (AI) in its drone delivery looking forward to improving its customers’ shopping experiences. Unveiling the plan, the multinational retailer said the goal is to reach 1.8 million additional households in the Dallas-Fort Worth metropolitan area later this year. Walmart has been utilising drone delivery for […]
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National
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AI Drives Electronics, Smart Devices And Wearables To Charge 2024
- by Amisha Sharma
- January 5, 2024
The consumer electronics sector gears up for sustained growth in 2024, riding on the success of 2023 The year 2023 will be remembered for the strong growth and positive sentiments towards the consumer electronics industry, as various brands in the sector reported record-high sales throughout the year, especially during the festive season. Whether during the […]
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International
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HCLTech Opens New Global Delivery Center In Romania
- by BW Retail World Bureau
- December 9, 2023
HCLTech on Friday revealed the inauguration of its latest Global Delivery Center (GDC) in Iasi, Romania. The centre will offer cutting-edge solutions in digital, engineering, cloud and artificial intelligence (AI) domains, marking a significant step in HCLTech’s nearshore strategy to cater to its global clientele. Having marked its fifth year of operations in Romania, HCLTech […]
Companies
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Apple To Invest Millions In AI To Upgrade Siri: Report
- by BW Retail World Bureau
- September 9, 2023
Apple is reportedly in talks for its substantial investments in artificial intelligence (AI), allocating millions of dollars to upgrade ‘Siri’, its digital assistant, according to a media report on Thursday. The iPhone major aims to deeply integrate Siri with the shortcut’s automation tool as a part of the iOS 18 update which is likely to […]