The company states that each centre can accommodate up to 15 people at a time and allows them free access for up to 30 minutes per visit
As part of its efforts towards delivery associate wellbeing, Amazon India plans to expand its network of Ashray centres to 100 across India by 2025. With 10 new centres opened recently in Delhi NCR, Ashray facilities offer delivery associates across the ecommerce ecosystem air-conditioned rest areas with clean water, mobile charging, refreshments, washrooms and first-aid kits.
As an industry-first initiative, Ashray centres operate year-round (9 AM to 9 PM) in high foot-fall areas such as petrol pumps and commercial rental spaces. Each centre can accommodate up to 15 people at a time and allows them free access for up to 30 minutes per visit, along with parking spaces, the company stated in a statement.
“The health, wellbeing and comfort of delivery associates is our top priority. Ashray centres provide air-conditioned rest areas with essential amenities like clean drinking water, first aid kits, and charging points. These facilities help delivery associates stay comfortable and safe during their busy schedules,” stated Abhinav Singh, Vice President (VP) Operations, India and Australia at Amazon.
Singh added that opening these facilities to all delivery associates across the ecommerce and logistics ecosystem supports the entire logistics community and reflects our commitment to raising industry standards. We are encouraged by the response we have seen so far and are committed to expanding this initiative to 100 such centres across India, he highlighted.
The first Ashray centre was opened in Gurugram in August 2024, with two new centres following close on its heels in Bengaluru and Mumbai. The expansion is expected to further increase accessibility for delivery associates, the company stated.
