The company says that it will also focus on product mix, growing share of its own brands, increasing monetisation and market-based income
Reliance Retail is looking to expand its online business rapidly in this financial year (FY27) and will be adding darks and focusing on improving the operational metrics. During Reliance Industries’ post-earnings analyst call, the management said that the benefit of scale will convert into value in terms of margins and cash generation over the next two years.
“We are looking at growing our online businesses pretty rapidly during this year. We will expand dark stores, we will grow our omnichannel platforms and JioMart, also focus on improving in the operational metrics around availability, speed, reliability, market by market. We are looking at expansion from a unit economics perspective, each market, the unit economics, we need to have a clear path to positive unit economics,” stated Dinesh Taluja, Chief Financial Officer, Reliance Retail.
Taluja added that the company will look at product mix, growing share of its own brands, increasing monetisation and increasing market-based income. “We will use all these levers to improve economics, which will start reflecting meaningfully in the numbers going forward over the next two years,” he noted.
He added that digital commerce is picking up and the revenue contribution is growing across consumption baskets because of which the average transaction value is coming down. Unique customers served during the quarter was up 8.5 per cent on a year-on-year (YoY) basis, he added.
Reliance Retail Business Performance
Reliance Retail Ventures or RRVL reported a 7.4 per cent year-on-year increase in gross revenue to Rs 90,408 crore for the quarter ended 30 June 2026, while profit after tax declined 14.2 per cent to Rs 2,806 crore as continued investments in its fast-growing quick commerce business weighed on profitability.
The retailer’s earnings before interest, taxes, depreciation and amortisation (Ebitda) margin narrowed by 80 basis points to 7.9 per cent during the quarter. The company attributed the moderation to the rising contribution of digital commerce to overall revenue and higher fixed costs associated with investments in fulfilment infrastructure.
Excluding the impact of the demerger of its consumer brands business, Reliance Retail’s gross revenue increased 11.6 per cent year-on-year, supported by double-digit underlying growth across the grocery, fashion and lifestyle, and consumer electronics segments.
