Consumers
Beauty Companies Consumer

India’s Beauty Consumer Getting Smarter & Faster, Nykaa’s 2025 Data Shows

The year-end shopping data by Nykaa indicates that consumers chased what was viral, sampled what was trending and moved fast

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Companies consumer

Indian Consumers Want Sustainable Choices Without The Green Premium: Study

The study reveals that sustainability is gaining undeniable traction, but brands must keep it affordable, accessible and authentic to win trust

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Companies E-commerce & Marketplaces

Amazon Unveils A Dedicated Storefront For GST Savings Discoverability

The storefront will feature badges on products that reflect applicable GST savings, making it easier for customers to identify and shop for these offers

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Companies Consumer

Baskin Robbins India To Pass On GST Rate Cut Benefits From 22 Sep

While printed MRPs on some products may reflect older GST rates, customers will be charged lower prices as per the laminated price lists, company says

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Brands Consumer E-commerce & Marketplaces

Shoppers Gravitate To Platforms Offering Price, Trust This Festive Season

A report says that consumers are gravitating toward platforms that not only offer competitive prices but also inspire confidence through established trust and robust consumer protection

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Companies Consumer

Bata Extends GST Cut Benefits To Consumers, Brings Price Promise Initiative

Reports note that prices across Bata outlets now cost 7 per cent less, as the company is absorbing the differential to pass on savings to consumers

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Consumer Retail

Private Labels Gain Ground As Consumers Reassess Retail Choices: EY Report

The report states that 52 per cent consumers are switching to private labels, with 70 per cent agreeing that these brands are increasingly providing better quality products

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Brands consumer News tech

Most Indian Consumers Prefer Engaging With Human-like AI: Report

The report states that 88 per cent of customer experience (CX) leaders in India report a positive return on investments (ROI) from their artificial intelligence (AI) tools in CX

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consumer E-commerce & Marketplaces Economy

Consumers In SEA Demanding Gen AI-powered Personalised Shopping Journeys: Report

The report emphasises that retention and repeat purchases are key to sustained profitability, particularly as customer acquisition costs (CACs) rise across the region

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National News

India’s Vegetable Oil Imports Fall 28% In January, Lowering Supply Pressures

India imported 1.2 million tonnes of vegetable oils in January 2024, 28 per cent lower than it shipped in the same month last year at about 1.7 million tonnes, data compiled by The Solvent Extractors’ Association of India (SEA) showed on Monday. Of the total imports, it consisted of 1.19 million tonnes of edible oils […]

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