Reports note that the hike has been implemented in certain geographies where the company is experiencing rising demand
Just days after the food delivery platform Swiggy raised the platform fee to Rs 14, the company has now again hiked the fee and revised it to Rs 15. The hike has been implemented in certain geographies where the company is experiencing rising demand, as per media reports.
As platform fee varies across cities and days depending on order volumes, the reports noted that both Swiggy and Zomato experiment with higher fees before implementing them on a larger scale. The fee increase comes at a crucial moment as Swiggy a net loss of Rs 1,197 crore in the first quarter of the current financial year (Q1FY26), a year-on-year (YoY) increase of 96 per cent, the reports added.
Starting with Rs 2 in April 2023, the company has raised it to Rs 15 now over time to improve unit economics. On the other hand, Zomato hiked the platform fee on food delivery orders to Rs 12 from Rs 10, as per media reports. The fee excludes Goods and Services Tax (GST).
The reports noted that the move follows Swiggy’s earlier fee hike, where the company increased its platform fee to Rs 14 in select pincodes. Zomato, which is owned by Eternal, saw a 16 per cent year-on-year (YoY) growth on gross order value at Rs 10,769 crore in the first quarter of the current financial year (Q1FY26), the reports empahsised.
With Rapido entering the food delivery market with its new food delivery service Ownly, the competition in the segment is set to intensify. Ownly is looking to position itself as a budget-friendly option with lower restaurant commission rates.
